Talent Leap

Job Code – STSVPB180001

SVP – Service excellence with a leading Bank in Mumbai.

KRAs:

1. Works closely with the Service Delivery heads/ Operations Centre / Contact Centre heads on the planning, strategy development and execution of the same.
2. The role involves a mix of developing a short/ midterm strategy for the team including change management and organization development, process improvement, performance management & reviews.
3. Study, Review and benchmark branch processes, branch administration, branch service quality and customer experience and suggest improvement models for process optimization.
4. Demonstrate an ability to work effectively in a highly competitive customer service industry; set and achieve service objectives of Cross-sell, efficient operations, sales support and effective team management, critical for operational and financial success.
5. Study and review branch processes, fraud indicators, internal controls to avoid branch operational risks, and frauds.
6. Improve business metrics with indirect accountability for all factors like resource productivity, branch profitability, customer satisfaction score & cost reduction
7. Assess service quality and business parameters and implement quality Initiatives and Six Sigma programs, adopting change and determining actions, based on situational dynamics
8. Work on various special/strategic/confidential projects with the leaders from time to time. Ensure alignment with institutional goals in partner teams.
9. Market review and competitor analysis of developments / new trends in different products, processes, innovations etc.
10. Act as a Strategic Advisor to the aligned Functions

The team also actively involved in various Management and strategic business reviews

This is a high visibility internal role, with opportunity for a fast-paced career growth for appropriate candidates.

Qualifications:

Expected Candidate Profile:

1. Full time – MBA from Tier 1 Colleges with 8-14 Years of Experience in Financial Services or Consulting Company (management consulting with particular experience in financial services)
2. Working exposure to Strategy formulation, Branch Operations, Service Delivery, Contact Centre, etc.
3. Experience in delivering large strategic consulting or transformation/change management project in the highlighted areas will be an added advantage.
4. Strong communication and presentation skills and the ability & persona to interact with senior/top management executives within and outside the bank

Job Code – STHAI180002

Job Location – Bangalore/Mumbai

Role & Accountability:

The primary purpose of this role is to shape the AI/ big data capabilities within the company so that they can be used to extract value from the data we hold about our customers using advanced machine learning techniques

What the Business Does:

The role is in Digital Engineering Services AI & Machine learning Centre of Excellence

Your Responsibilities:

As AI architect your key responsibilities will be:

1. Responsible for the definition and communication of the application architecture (current, resultant and target states) for AI & ML, ensuring application architecture links to the overall organizational strategy and satisfies the business, customer and architecture outcomes
2. Defines create and manage multi-year roadmaps for applications.
3. Collaborates with data science teams to gather requirements for AI and ML use cases
4. Produces technical specifications for BigData and other relevant platform teams to delivery against (e.g. Solution Design Documents)
5. Hosts/chairs forums for Data Science collaboration
6. Keeps up to date with market developments and identify tooling or techniques to be on-boarded to the organization
7. Supports architecture team development and training through sharing knowledge and skills
8. Proactive identification and effective management and/or escalation of conduct risk to deliver key customer outcomes (mandatory wording)

The skills you will need:

1. In-depth knowledge and experience of AI/ BigData products and frameworks (e.g. IBM Watson Chatbot, Deep learning platforms- Tensor flow, H2O, – Numpy packages for Bayesian probabilistic graphs, Reinforcement learning, Cloudera Hadoop), preferably, certified by Cloudera or similar
2. The person will have hands-on experience of architecting and developing AI/Chatbot and or other AI solutions, Design technical roadmap of chat-bot strategy
3. Liaise with the cloud development manager to create the technical design
4. Consulted on A.I strategy and machine learning capabilities at the enterprise level.
5. Experience of AI & ML-leading a data scientist team in a similar organization
6. A computing academic degree and preferably additional academic qualifications in mathematics or statistics or data science
7. Experience as a technical or business architect in a similar organization with knowledge of architecture frameworks (e.g. TOGAF, Archimate)
8. Knowledge and experience of Data Integration and warehousing frameworks (e.g. Kimball, Inmon)
9. Knowledge and experience of Cloud-based AI & – ML as a service- (e.g. AWS Sagemaker, Azure ML)
10. Experience of working with technology vendors and products within the Market

Job Code – STHCS180003

Looking for an experienced Company Secretary with working experience in a listed company

Its a leading FMCG brand.

Job Location – Bangalore/Mumbai/Hyderabad

Main KRAs:

1. Managing Company Secretarial Compliance and be the single point of contact for all secretarial responsibilities for the company.
2. Convening and conducting of Board Meetings, Committee Meetings, and Annual General Meetings. Preparing Agenda, Notices, Board’s Report, Resolutions & Minutes of AGM, EGM, BM and Committees Meeting. Appointment of Independent Directors, Whole Time Directors, Auditors etc.
3. Maintain high standards of corporate governance.
4. Ensuring compliance with insider trading, RBI regulations, companies act, adhering to SEBI guidelines, etc.
5. Maintain and update from time to time Statutory Registers maintained under the Companies Act, 1956.
6. Vetting of Shareholders & Share Subscription/Share Purchase Agreements, Other key agreements.
7. Assisted in Issue of Shares, Takeovers, Incorporation of Companies and LLPs.
8. Assisted in preparation of the documents relating to the Takeover of Companies including transfer documents, agreements, Indemnity bonds etc.
9. Drafting of Annual Report.
10. Draw up Secretarial standards for the Company and implement the same.
11. Resolve/close liaison office outstanding issues.

Qualification: A CS, qualified secretary with 12- 22 years of experience in handling secretarial work independently in a listed company.

Job Code – STVPO180004

An exciting opportunity for a pivotal role in the field of Operations. You will be in a position to define, lead, streamline and coordinate the operations of the company.

This role is for someone eager to utilize their analytic, decision making and people skills.

Location: Mumbai

A leading, global group with a strong foothold in speciality financial services serving millions of customers across the full spectrum.

Main Responsibility/KRAs:

1. Developing a deep understanding of the organizations business and providing leadership that drives the definition of a future state roadmap and ensure the quality of all deliverables is met.
2. Creating and strategizing business operations that deliver excellent results.
3. Transitioning of work from other global offices to the Mumbai office including any other relevant migration of operations work.
4. Managing stakeholder relationships, and propagate the use of the Business Operations team.
5. Ensuring a value-added experience to all stakeholders by partnering with them and influencing them on business and day to day operational issues and expectations.
6. Contributing to plan and lead the implementation of annual operating plans for the relevant business unit.
7. Enforcing that SLA’s are met on time.

The Successful Candidate:

1. 13+ yrs of experience in back office Operations across Banking, financial services and Insurance companies based out of India.
2. Strong SLA management experience within an Insurance based third party/ captive setup in India along with managing team sizes up to 150+ people spread across multiple locations
3. Strong Analytical ability and Decision making skills
4. Exceptional communication, interpersonal and analytical skill and international stakeholder management.
5. Excellent people management skills, open to direction and Collaborative work style and commitment to get the job done

What is in it for you:

1. An opportunity to define, lead and coordinate the operations of the company.

Job Code – STCOOL180005

Job Location – Bangalore/Mumbai

KRAs:

1. Handling day-to-day statutory compliance requirement of all Exchanges & SEBI.
2. Take responsibility and initiative in the smooth running of all business operations
3. Provided effective team management duties, and continuously reshape department best practices to provide highest client satisfaction.
4. Provide outstanding leadership to team members, including opportunities for coaching and development, to maximize work output and work quality.
5. In-depth knowledge of the stock market, broking.
6. Interpreting the various circulars issued by SEBI & Exchanges and other authorities like Income Tax, ROC, Service Tax, PF, ESIC etc.
7. Responsible for formulation of policies, procedures & guidelines for circulars issued by SEBI, Exchanges and other authorities and systematic periodic review based on the risk parameters.
8. Carrying out Risk evaluations of various functions and Internal audit of specific functions to establish and strengthen control mechanism.
9. Drafting and vetting of various business and client documentation.
10. Independent interactions with external experts, legal counsels, stock exchanges, regulators, auditors, in relation to various activities of the Firm.
11. Compliance of Companies Act, Listing Agreement and SEBI Act, Rules, Regulations, Guidelines in relation to the activities of the group. Such compliance, amongst others, includes maintenance of statutory registers and regulatory reporting with Registrar of Companies/ SEBI/ Stock Exchanges as required under various corporate laws.

Guidelines:

1. Liaising with retainers for all legal matters
2. Responsible for standardizing contracts across the firm to the extent possible
3. Managing all legal/ arbitration cases, if any, with legal counsels
4. Any other task that may be required to be carried out for effectively discharging his/her duties

Job Code – STHTM180006

Head Talent Management (A Succession Planning role to the CHRO)

Client – A French MNC.

Location: Mumbai

Employee base: 45,000+

Reports to the India CHRO

1. Responsible for overall management of Talent Development, competency mapping and development activities.
2. To work with the Senior Management team in championing the cause and agenda of talent development and hence establish synergy and collaboration among various stakeholders.
3. Facilitate to identify and plan Career progression for Hi-Pot talent and do Succession planning
4. Support and drive Strategic Talent Acquisition, Talent Review & Management, Career development and Succession plans, Organization Development & Learning, Compensation Management, Employee Engagement.
5. Design potential assessment mechanisms, facilitate execution of the same and continuously review and improvise.
6. Manage rollout of talent assessment and development frameworks
7. Effective planning and execution of talent management initiatives.
8. Good working experience across all functions of HR would be a prerequisite

Though the position is to Head Talent Management function, the client is specifically looking for candidates with holistic HR experience who can act as a deputy head HR and be a planned successor to the India CHRO.

Job Code – STHLDH180007

We are sourcing a Head L&D for Healthcare Industry.

Position: Head Learning &Development

Reports to: CHRO

Job Location: Hyderabad

Minimum Educational Qualification Required: Any Graduate; + MBA

Specialization required in Qualification:

MBA preferably in HR with specialization in L&D; certifications in psychometric profiling from reputed institutes;

Team Size: About 5-to-6 in each Unit overseeing operationalizing interventions

Travel time involved in the job per month: Largely Local (moving among branches or Units in Hyderabad

Age: 35-40 years

Job Description:

Purpose of the role:

1. Develop training programmes aimed at enhancing technical & soft skills of staff to provide an improved “experience” for patients

Strategic Role:

1. Discuss, define and document objectives of L&D strategy (Organizational Development, employee satisfaction, human capital development etc)
2. Align training with business objectives; ensure L&D needs of staff are effectively met to enable achievement of Organizational objectives.

Operational Role:

1. Understand the business: understand the work teams perform; communicate and emphasize the value that L&D brings to the organization;
2. Define priorities & a development plan: main priorities for each function are; challenges faced by teams; new knowledge, skills, experience needed by the team;
3. Understand as is the condition; develop a roadmap; get a sanction for budgets; align leadership and seek their participation and inputs
4. Plan & execute the delivery of training; (in-house or external); evaluate, contract with external training agencies;
5. Set expectations and performance measures; plan and roll-out programmes; measure effectiveness; analyze and effect needed corrective and preventive actions
6. Discuss among HR colleagues as also with business leadership, develop and implement programmes for attracting, engaging and retaining professionals right for the roles

Tactical Roles:

1. Work closely with departments, Unit Heads to be able to design and roll out appropriate programmes aligned to achievement of business objectives.

Brief Profile:

An L&D professional around 35-to-40 years of age; hands-on; work experience in large head-count Organizations with substantial people-connect; with personal strengths in training for soft skills; skills in either directly or overseeing development of training content; with connects of providers of training delivery (classroom; eLearning)

Key Result Areas:

1) A clear plan for the development of internally available talent for bigger roles as a part of succession planning or as a part of the development of talent pipeline; ensuring at least 2 professionals move into changed roles every year

2) A positive trend resulting from training programmes of staff developing right technical & soft skills and rapidly transferring them into the performance of their jobs; an improvement in cohesion among teams and commitment to business objectives

3) A positive trend of coordinated work among HR members to improving employee hiring, skills, performance, retention, satisfaction

Technical / Domain Competencies Required:

1) Appreciation of “all business operations” of an Organization; hands-on knowledge on developing custom training content; awareness of and hands-on experience of modes of training delivery (classroom; eLearning etc)

2) Learning modes; linking training-to-skills development-to-performance; strengthening this link through effective interventions.

3) Analysis of strategic and tactical training needs.

Job Code – STCHROTS180008

About our Client: Technology startup

Reporting into the India MD

Brief Profile:

1. You will work closely with the business teams to provide the core HR services to India, e.g. recruitment, compensation, talent management, learning and development
2. Lead the HR function and be the key member of the leadership team and work closely with key stakeholders to create and deliver the HR strategy for the business and ensure that the business objectives are met
3. Collaborate with the leadership team on the formulation of key strategies by anticipating HR issues and solutions as appropriate also be a part of the design and implementation of policy and process from scratch
4. Develop and lead the HR team ensuring that human resource goals are aligned with the business goals and global HR initiatives and programmes within the set HR budgets
5. Focus on leadership development and work closely with the management team.
6. Lead the implementation & change of robust, consistent and flexible performance management system, linked to the remuneration system, putting the Talent Management framework in place, Leading the Change Management and OD initiatives

As a successful candidate you should have :

1. 10-12 years of HR Generalist experience in building organization strategy and execution and have rich experience in Heading HR in a start-up environment
2. Expertise in Talent Management
3. Startup experience is a must have

We are hiring for this Management Level Position in Sales and Marketing.

Requires rich experience in sales and marketing of large Banking, Internet services and E-commerce

Job Code – STCMOIS180010

Job brief:

We are looking for an experienced Chief Marketing Officer (CMO) to oversee all marketing operations of the company and develop its marketing strategy and vision. You will be in charge of a team of enthusiastic marketing professionals and will direct our marketing efforts towards great success.

1. An excellent CMO is passionate for their profession and has great knowledge for all things marketing. They can balance a practical mindset with a creative business acumen and lead people through complex marketing operations.
2. The goal is to ensure the company’s marketing efforts are successful in helping it outperform the competition

Responsibilities:

1. Listen- to the trends of the market and direct the market research efforts of the company
2. Liaise with other departments to guide a unified approach to customer service, distribution etc. that meets market demands
3. Define marketing strategies to support the company’s overall strategies and objectives
4. Develop a feasible marketing plan for the department and oversee its day-to-day implementation
5. Plan and organize marketing functions and operations (product development, branding, communications etc.), and ensure they project the company’s unique – voice-
6. Design and coordinate promotional campaigns, PR and other marketing efforts across channels (digital, press etc.)
7. Build a highly efficient team of marketing professionals
8. Create a solid network of strategic partnerships

Requirements:

1. Proven experience as chief marketing officer or similar role
2. Demonstrable experience in developing effective strategies and business plans for all marketing aspects (branding, product promotion etc.)
3. Outstanding communication (written and verbal) and interpersonal abilities

Job Code – STCHRORE180009

Industry – Real Estate and Property

Skills – HR Business Partner, Talent Management, Real Estate, Generalist HR

Job Type – Permanent

Job Description:

It is a leadership role in the HR space where you would closely work with business teams to design and deliver HR strategy for the organization Pan India.

Client Details:

The client is a leading Real Estate organization in South India specializing in Property Development & Management. Their expertise lies in IT/IT ES, Commercial, Residential, Urban, retail 7 Hospitality space. They have about 1600 employees and have a turnover of about 1500 Cr.

Description:

Reporting to the Managing Director:

1. You will work closely with the business teams to provide the core HR services to India, e.g. recruitment, compensation, talent management, learning and development
2. Lead the HR function and be a key member of the leadership team and work closely with key stakeholders to create and deliver the HR strategy for the business and ensure that the business objectives are met
3. Collaborate with the leadership team on the formulation of key strategies by anticipating HR issues and solutions as appropriate also be a part of the design and implementation of policy and process from scratch
4. Develop and lead the HR team ensuring that human resource goals are aligned with the business goals and global HR initiatives and programmes within the set HR budgets
5. Focus on leadership development and work closely with the management team.
6. Lead the implementation & change of robust, consistent and flexible performance management system, linked to the remuneration system, putting the Talent Management framework in place, Leading the Change Management and OD initiatives

Profile

As a successful candidate:

1. 10-18 years of HR Generalist experience in building organization strategy and execution
2. Expertise in Talent Management & Employee Engagement
3. Good exposure to work with full time and contractual employees. You should have a fair understanding of Labour Laws
4. Experience of working in Real Estate would be an added advantage

Job Offer:

1. Part of the senior leadership
2. Opportunity to handle the gamut of HR end to end in the Real estate space